Support

RGA Request Terms and Conditions

Download RGA Policy

  • Please complete this form entirely along with all product serial numbers and PO numbers.
  • Antares will at its option repair or replace products not conforming to each product limited warranty at no charge.
  • Once you receive an RGA number from us, please return all items marked with the RGA number.
  • Return all defective items at your own risk and expense.
  • If you require replacement items immediately, please place a new exchange order. You’ll receive a credit once the defective items are received.
  • Products returned to Antares for repair will be returned to the customer via common ground service at our expense.
  • All return items MUST arrive at our doors within 14 DAYS of the original RGA submission. Otherwise the RGA request will be voided and all items will be refused.

    • INFORMATION ABOUT YOU.

    Note: Mandatory fields denoted with *

    Your Name*

    Company Name*

    Address*

    City*

    State*

    Email*

    Telephone*

    Fax*

    INFORMATION ABOUT THE PRODUCT(s) TO BE RETURNED

    Part Number* (e.g. ALM16006036W, GT546LC/41K)

    Serial Number*

    Quantity*

    Purchase Order Number*

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    Part Number

    Serial Number

    Quantity

    Purchase Order Number*

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    Part Number

    Serial Number

    Quantity

    Purchase Order Number*

    —————————————————————————————————————–

    Problem(s) Experienced* (Note: “Defective” is not a valid entry. Please provide the specific problem encountered with the product.)


     Repair / Exchange
     Credit
    Note: Credit can only be issued to new and unused items.